Telegram chats in the same inbox as everything else
Customers who message you on Telegram land next to your WhatsApp and Instagram conversations — tied to the client card, ready to become an order.
One inbox, Telegram included
Telegram messages arrive in the same omnichannel window as WhatsApp, Instagram and the site form. Your team replies from one place — no extra app to watch.
- ✓Same shared team inbox
- ✓Auto-create the client
- ✓Full history in the card
The dialog knows the client
Each Telegram conversation is attached to the customer card with history and past orders, so you always answer in context.
Turn a chat into an order
Build the order right inside the conversation — products, delivery window and payment — and it flows into stock and finance like any other.
Bots and notifications
A bot can handle the first reply and send status and delivery updates automatically, so no message waits.
Where it shines
Telegram-first audience
Regions where customers prefer Telegram are served in the same queue.
Order status
Updates are pushed to the customer instead of manual replies.
See it on your own shop
Set up with your data and a 60-day free trial — try it with your real flower shop, not with examples.